In the second part of our ‘Diary of a Tech Start-Up’ blog series. Ray Baptiste shares his perspective on moving from an in-house recruitment role to helping develop a technology recruitment solution that benefits the industry.
Ray, provide a brief overview of your role
As the Operations Director of Elevate Direct my role is to support the development of the platform as well as helping our clients introduce our solution into their current recruitment processes, ensuring that they gain the maximum savings and efficiencies required.
Before Elevate Direct you worked extensively as an in-house recruiter in a variety of roles and industries, what unique insight has this brought to the team?
Having spent over 12 years working in-house for a number of organisations, such as Societe Generale, IBM, Gazprom, CME and HSBC, I’ve experienced many different ways that organisations manage their hiring processes and I bring this experience and knowledge into the development of the Elevate Direct Platform.
When it comes to direct recruitment, either due to a lack of suitable technology or the right staff, many have found it difficult to manage the process end to end effectively.
Where the direct recruitment of contingent workers has been at its most successful is where there has been a desire to build a long term relationship with experts in their field, using this expertise sparingly, but effectively and where possible transferring the knowledge onto the permanent teams.
This way an organisation continues to learn from the best by bringing in new ways of working and ideas, but without creating a long term dependency upon contingent any one particular worker, which can lead to reduced influence of the new skills along with resentment from permanent staff.
What do you love most about working at Elevate Direct
What I really appreciate about working at Elevate Direct is the ability to bring change to an industry that even with the advent of the internet has seen little change in 30 years. Many organisation even today believe that the status quo must remain the same, however we’re able to provide an alternative that offers choice and flexibility.
Having worked both sides of the fence, can you give us a brief glimpse of your view on the challenges facing contract recruiters, and recruiting contractors directly.
Due to the current recruitment landscape and lack of suitable technology, until now it has been difficult for in-house recruiters to successfully develop relationships with contractors as well as manage the complex management information and adherence to regulations required to run and manage them efficiently.
In my experience contractors would always prefer to work directly with an end client rather than through the traditional route, however this has been very difficult, but with more organisations looking to improve processes, time to hire and reduce costs they are demanding solutions that will support them in these endeavours, now that the appetite is there.
Don’t forget to catch up on ‘Diary of a ‘Tech Start-Up, Part 1, Keeping Users Happy’.